POLICIES & WHAT TO KNOW
Prep & Prepare
- Avoid having any caffeine on the day of your appointment
- No guests are permitted
- Please come with no eye makeup on, and avoid wearing any around the eyes the day of your appointment
- If you are under 18 and a first-time client, please bring a parent or legal guardian with you to sign the consent form
Deposits
- $20 deposits ([email protected]) are required to secure your appointment, and it will go towards the final cost
- If you are coming in for just a lash removal, it will only require a $5 deposit
- Deposits are non-transferable to other clients
Late/Rescheduling
- Rescheduling/transferring a deposit to another date is permitted until 48 hours of the appointment. Anything else after that will forfeit the deposit
- If you are running late and send me a message, there will be a 15 -minute grace period. After 15 minutes will result in either needing to cancel, or not have a fully finished or desired look because of only working within the amount of time booked
- No-shows are not permitted to re-book in the future
Payment
- Cash is preferred and tax-free
- E-transfer ([email protected]) is also accepted with HST
- There are NO REFUNDS on any services or deposits
Fills
- Fills must be booked within an absolute maximum of 3 weeks
- Please ensure you have at least 40-50% of lashes left for it to be considered a fill
- Any less than minimum will be charged as a full set (I will let you know this before we proceed with the service). The appointment may also need to be canceled & rescheduled, or result in not having a fully finished or desired look because of only working within the amount of time booked
- No foreign fills- I do not fill other lash techs' work as I can't control quality, or retention of the lashes
Post Appointment
- Continue with proper aftercare to keep the best retention and look of the lashes
- Never hesitate to ask me any questions after your appointment
- If there are any issues after your appointment, within 48 hours, you must contact me immediately to resolve the issue
- Feel free to tag me or send me pictures of you and your lashes!